{rfName}
Te

Indexed in

License and use

Icono OpenAccess

Altmetrics

Analysis of institutional authors

Figueroa-Domecq, CCorresponding AuthorPalomo, JAuthorFlecha-Barrio, MdAuthorSegovia-Perez, MAuthor

Share

September 27, 2022
Publications
>
Article

Technology double gender gap in tourism business leadership

Publicated to:Information Technology And Tourism. 22 (1): 75-106 - 2020-03-01 22(1), DOI: 10.1007/s40558-020-00168-0

Authors: Figueroa-Domecq, C; Palomo, J; Flecha-Barrio, MD; Segovia-Perez, M

Affiliations

Rey Juan Carlos Univ, Paseo Artilleros S-N, Madrid 28032, Spain - Author
Univ Surrey, Sch Hospitality & Tourism Management, Stag Hill, Guildford GU2 7XH, Surrey, England - Author

Abstract

The evolution of the Information and Communication Technologies (ICTs) continues generating paradigm-shifts in the tourism industry, and the incorporation of gender diversity in the managing bodies of hospitality and tourism firms can become a factor of critical success. Nevertheless, women's under-representation on decision-making positions in ICT or high-tech organizations (double gender gap) in the tourism industry has been hardly evaluated. The aim of this paper is to extend the understanding of the impact of this double level of discrimination at a vertical and horizontal level. The impact of stereotypes, gender roles and gendered organizations become the theoretical framework on this study. The biggest multinationals in the tourism industry were classified according to Eurostat's definition of high-tech services in three intensive technological levels (High-Tech Knowledge Intensive; Knowledge-Intensive and Less Knowledge-lntensive). The composition of their Board of Directors (BOD) and Management Teams (MT) was analysed, through their annual reports and online public related documents, and evaluated through Content Analysis. Based on a total of 55 tourism related firms, the results confirm the direct relationship between the technological level of the companies and the lower participation of women on MT and BOD. Results also show that Gender Diversity Programs promote women representation on the BOD and that this relation is bi-directional, i.e. more women on BOD imply more gender diversity programs.

Keywords

AttitudesBoard diversityBoard of directorsCorporate governanceCorporate social-responsibilityDecision makingDecision-makingDouble gender gapEthnic diversityFirm performanceInformationManagersRepresentationTechnologyTourismWomen

Quality index

Bibliometric impact. Analysis of the contribution and dissemination channel

The work has been published in the journal Information Technology And Tourism due to its progression and the good impact it has achieved in recent years, according to the agency Scopus (SJR), it has become a reference in its field. In the year of publication of the work, 2020, it was in position , thus managing to position itself as a Q1 (Primer Cuartil), in the category Information Systems. Notably, the journal is positioned above the 90th percentile.

From a relative perspective, and based on the normalized impact indicator calculated from World Citations provided by WoS (ESI, Clarivate), it yields a value for the citation normalization relative to the expected citation rate of: 1.24. This indicates that, compared to works in the same discipline and in the same year of publication, it ranks as a work cited above average. (source consulted: ESI Nov 14, 2024)

This information is reinforced by other indicators of the same type, which, although dynamic over time and dependent on the set of average global citations at the time of their calculation, consistently position the work at some point among the top 50% most cited in its field:

  • Field Citation Ratio (FCR) from Dimensions: 9.79 (source consulted: Dimensions Oct 2025)

Specifically, and according to different indexing agencies, this work has accumulated citations as of 2025-10-20, the following number of citations:

  • WoS: 21
  • Scopus: 28

Impact and social visibility

From the perspective of influence or social adoption, and based on metrics associated with mentions and interactions provided by agencies specializing in calculating the so-called "Alternative or Social Metrics," we can highlight as of 2025-10-20:

  • The use of this contribution in bookmarks, code forks, additions to favorite lists for recurrent reading, as well as general views, indicates that someone is using the publication as a basis for their current work. This may be a notable indicator of future more formal and academic citations. This claim is supported by the result of the "Capture" indicator, which yields a total of: 145 (PlumX).

It is essential to present evidence supporting full alignment with institutional principles and guidelines on Open Science and the Conservation and Dissemination of Intellectual Heritage. A clear example of this is:

  • The work has been submitted to a journal whose editorial policy allows open Open Access publication.

Leadership analysis of institutional authors

This work has been carried out with international collaboration, specifically with researchers from: United Kingdom.

There is a significant leadership presence as some of the institution’s authors appear as the first or last signer, detailed as follows: First Author (Figueroa Domecq, Cristina) and Last Author (Segovia Pérez, Mónica).

the author responsible for correspondence tasks has been Figueroa Domecq, Cristina.